Contact & FAQ

HERE FOR YOUR TEA RITUAL

A little guidance. A more considered cup.

Explore answers about choosing tea, preparing your cup and thoughtful gifting.

Frequently asked questions

Where should I begin?

Explore the Tea Collection by tea family. Save the teas that interest you, or compare them side by side.

How should I brew my tea?

Follow the brewing instructions supplied with your tea. Leaf quantity, water temperature and steeping time vary by tea and brewing method. Adjust one variable at a time to find the cup you enjoy.

How should I choose a tea gift?

Start with the recipient and the occasion. Explore our Gift Sets for a thoughtful way to express appreciation, connection and care.

Where can I find delivery and return information?

Visit our Shipping & Returns page.

How can I find my order?

Visit Order Tracking with your order number and the billing email used at checkout.